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Let's work on our emotions!

On May 26, the second Business Administration Colloquium “Emotions and Skills in Organizations” was held at the Ubaté branch via the Teams platform, with the participation of national guests from the public and private sectors, and an international guest.

The event, organized by seventh-semester students of the Business Administration program taking Human Management 1, and led by teacher Elber Giovanny González Bonilla, focused on the vision that the guests have to talk about emotional intelligence and soft skills in the business world.

Dr. Alejandro Flechas, Administrative Director of the Ubaté Branch, hosted the event aimed at undergraduate students of Accounting and Business Administration, graduates and teachers of UCundinamarca.

“The Ubaté branch promotes these kinds of gatherings that foster learning in emotional intelligence, such important knowledge in our environment. We are convinced that to achieve greater mobility and visibility of the knowledge we contribute at our institution, recognition and research are essential, as exemplified by these exercises that benefit both the academic community and the community itself,” stated Dr. Flechas, acknowledging that this meeting provided a welcome opportunity for collective reflection on the meaning of education.

The different perspectives

To discuss soft skills in the public sector, lawyer Yudy Castillo Rojas, Ombudsman of the municipality of Guayabal – Cundinamarca, explained that in their daily lives, officials in these types of public entities face a lot of stress, which is why knowing how to manage their emotions is fundamental to performing their job well and helping the community.

Carolina Castilla Rojas, a graduate of the Business Administration program at UCundinamarca, currently works for the Ombudsman's Office in Fúquene, Cundinamarca. She explained that when conflicts arise or people come to voice their complaints, they are usually angry. The office helps them use breathing exercises to calm down, find common ground, or see the problem from a different perspective—this is how emotions are managed.

The management of soft skills and crises due to poor emotional management are not very different between the public and private sectors; however, in organizations like Javeriana University, they focus on the well-being of their employees, as explained by Olga Mercedes Gil Palacios, who is the coordinator of business internships for Business Administration students at that institution.

Olga Mercedes' presentation focused on emotional intelligence and explained the importance of putting yourself in someone else's shoes, as well as negotiation to reach an agreement based on emotion and how it should be handled in the professional field.

For her part, international guest Daniella Cano Vega, who works in Mexico as Founding Manager of Colormind and has extensive experience in organizations regarding emotional intelligence.

Cano Vega conducted a workshop with the guests, offering recommendations on how our brain processes colors, emotions, and other elements to enhance intelligence through neurolinguistic programming. "Emotional intelligence isn't something you either have or don't have; it's something that must be constantly cultivated.".

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