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Law 1712 of March 6, 2014

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Information of interest



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Planning



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Public information management tools

In compliance with Law 1712 of March 6, 2014, the objective of which is to regulate the right of access to public information, the procedures for the exercise and guarantee of the right, and the exceptions to the publicity of information, the University of Cundinamarca makes the following information available to the public:

1.1 Specific section

On the homepage of its official website, the University of Cundinamarca features a specific section, located at the bottom of the main slider, identified by the name “Transparency and access to public information”.


1.2. Mechanisms for citizen service

  1. The physical spaces designated for contact with the entity
  2. Landline and mobile phones, toll-free lines and fax, including the national and international area codes
  3. Institutional email
  4. Physical or postal mail
  5. Link to the electronic form for requests, petitions, complaints, claims, and reports

 

1.3. Physical location, branch or regional offices, business hours, and customer service days

  1. Location of the obligor
  2. Physical location of headquarters, areas, regional offices, etc.
  3. Office hours and days of operation
  4. Link to branch or regional contact data
  5. Teams Directory

 

1.4. Email address for judicial notifications

Legal Department (+57 1) 828 1483 Ext. 115
e-mail [email protected]

1.5. Website Information Security and Personal Data Protection Policies

Global Information Security Management System Guideline - ISMS

Resolution No. 092 of 2023 – By Which the Information Security Management System – ISMS is Adopted and Guidelines, Objectives, and Scope are Established in the University of Cundinamarca.

Resolution No. 091 of 2023 – Whereby the Guidelines for the Protection of Personal Data of University of Cundinamarca Data Subjects Are Established

2.1. Open data

1. Publish open data generated by the obligated subject on its website.

Open data refers to primary or raw data found in standard and interoperable formats that facilitate access and allow for their reuse. They are under the custody of public entities or private entities that perform public functions, and are made available to any citizen freely and without restrictions, so that third parties can reuse them and create services derived from them (Transparency Law 1712 of 2014, Article 6, literal j).

The University of Cundinamarca makes the data available to the general public without any type of restriction, so that they may be used in a way that benefits the citizenry.

2. Publication of Open Data on the portal www.datos.gov.co.

 

2.2. Studies, research, and other publications

  1. Studies, research, and other types of publications of interest to citizens, users, and stakeholders, with a defined publication schedule for these materials.
  2. UCundinamarca Newspapers and Magazines S21. 

 

2.3. Calls for applications

  1. Calls for citizens, users, and stakeholder groups, specifying objectives, requirements, and participation dates in these spaces.

 

2.4. Frequently Asked Questions

  1. A list of frequently asked questions and their answers regarding the organization, its management, and the services and procedures it provides.

 

2.5. Glossary

  1. Glossary containing the set of terms used by the entity or related to its activity.

 

2.6. News

  1. Section containing the most relevant news for its users, citizens, and stakeholders that is related to its activity. The UCundinamarca home page is conceived as a multi-format information channel, featuring news, informative, and educational articles of an academic, cultural, investigative, and social nature, of interest to the entire citizenry.

 

2.7. Activity Schedule

  1. Calendar of events and key dates related to the entity's mission processes.

 

2.8. Information for girls, boys, and adolescents

  1. Information aimed at children and adolescents about the organization, its services, or its activities, presented in an educational manner.

 

2.9. Additional Information

  1. General or additional useful information for users, citizens, or stakeholders:
  • Applicants:

Academic Programs

Graduate programs
Admissions process
Student handbook
Financial aid
News agency

  • Students:

Registration and enrollment
University Wellness
Academic Calendar
Libraries
News agency
Research calls

  • Alumni:

Service offer for graduates
Work with us
Alumni tracking
Alumni registry
Agreements
Call for teaching applications
News agency

  • Teachers:

Teaching position opening
University Wellness
News agency
Research calls

3.1. Mission and vision

  1. Mission and vision in accordance with the creation or restructuring regulation or as defined in the entity's quality management system.

 

3.2. Functions and duties

  1. Functions and duties in accordance with its creation or restructuring standard. If any standard assigns additional functions, these must also be included in this section.

 

3.3. Processes and procedures

  1. Processes and procedures for decision making in the different areas.

 

3.4. Organization Chart

  1. Organizational structure of the entity.
  2. Published in a visually appealing and easy-to-read manner, in an accessible and user-friendly format.
  3. Description of the organizational structure, providing general information about each division or department.

 

3.5. Directory of public servants, contractors, and employees information

Directory of information on public servants and contractors, including those who work at headquarters, in various areas, divisions, departments, and/or regional offices, as applicable.

For public entities or agencies, this requirement will be deemed to have been met by providing a link to the information contained in the directory within the Public Employment Information System (SIGEP II). See the information at the University of Cundinamarca in the Public Employment Information and Management System (SIGEP II), by typing the name of the Entity into the search engine of that website.

  1. List of permanent staff officials of the University of Cundinamarca – Publication date: February 4, 2026.
  2. List of administrative officials with occasional appointment (fixed-term) of the University of Cundinamarca. Validity 2026 – Publication date: February 4, 2026.
  3. List of occasional faculty members (full-time, part-time, and per-class) at the University of Cundinamarca – Publication date: February 4, 2026.
  4. List of service provision and management support contracts – Publication date: February 4, 2026.
  5. Pay Scale for Permanent Administrative Staff at the University of Cundinamarca – Last updated: May 21, 2026.
  6. Pay Scale for Public-Sector Faculty Members at the University of Cundinamarca – Last updated: May 21, 2026.
  7. Decree No. 1279 of June 19, 2002, “Establishing the Salary and Benefits System for Faculty Members at State Universities”
  8. Agreement 002 of April 3, 2009 “By which certain aspects of Decree 1279 of 2002 are regulated at the University of Cundinamarca”
  9. Resolution No. 002 of December 27, 2017, “Regulating academic legal agreements entered into by professors with special appointments and those paid by the hour who are entering into an academic legal agreement with the University of Cundinamarca for the first time, and establishing other provisions.”.

 

3.6. Directory of entities

  1. Congress of the Republic of ColombiaThe Congress of the Republic of Colombia exercises political oversight over the government and its administration through motions of no confidence, subpoenas, and public hearings, enabling this collegiate body to continuously and consistently monitor the executive branch and all its officials.
    http://www.camara.gov.co/
    http://www.senado.gov.co/

    • Address: Carrera 7 # 8-68
    • Phone: (+57) (601) 3823000 – (+57) (601) 3824000 – (+57) (601) 3825000
    • Email: [email protected]

    Office of the Comptroller General of the Republic

    The Office of the Comptroller General of the Republic (CGR) is the State's highest fiscal control body. As such, its mission is to ensure the proper use of public resources and assets and to contribute to the modernization of the State through continuous improvement actions in the various public entities.
    http://www.contraloria.gov.co/

    Office of the Attorney General of the Nation

    The Office of the Attorney General of the Nation is the entity that represents citizens before the State and exercises disciplinary control. It is the highest body of the Public Ministry, which also comprises the Ombudsman's Office and the local prosecutor's offices (personerías).
    http://www.procuraduria.gov.co/

    Administrative Department of the Public Service

    Formulates, implements, monitors, and evaluates administrative development policies for the civil service, public employment, human talent management, public management, the performance of public functions by private individuals, the administrative organization of the State, planning and management, internal control, citizen participation, transparency in public management, and citizen service, thereby fostering the realization of the guiding principles of the administrative function.

    https://www.funcionpublica.gov.co/

    Ministry of Finance and Public Credit

    They have a control over the budgetary system where it is responsible for the programming, execution, and monitoring of the income and expenditure budget, governed by the organic budget statute (Decrees 111/96, and the rules that modify or add to it). In accordance with the regulations. Among its functions, it is responsible for planning, managing, and controlling the public budgetary system of the General Budget of the Nation, participating in the drafting of the National Development Plan Bill, and drafting the Annual Budget Bill in coordination with the National Department of Planning and other agencies to which the law has given involvement in the matter.

    Therefore, it is the responsibility of the National Budget Directorate to conduct the financial monitoring of State entities.

    http://www.minhacienda.gov.co

    Agency for State Legal Defense

    The State Legal Defense Agency determines the set of articulated and organized legal activities and strategies that seek an efficient litigation defense or the application of alternative dispute resolution mechanisms in order to rationally restore citizens' rights, decongest the administration of justice, and reduce the budgetary impact.
    http://ww.defensajuridica.gov.co

    • Address: 7th Street No. 75-66 Floors 2 and 3
    • Phone: (+57) 601 255 89 55
    • Email: [email protected]

    National Department of Planning

    The DNP is an eminently technical entity that promotes the implementation of a strategic vision of the country in the social, economic, and environmental fields, through the design, guidance, and evaluation of Colombian public policies, the management and allocation of public investment, and their concretion into Government plans, programs, and projects.
    http://www.dnp.gov.co

    • Address: 26th Street # 13-19 – ENTerritorio Building
    • Phone: (+57) 601 381 50 00
    • Email: [email protected]

    General Accounting Office of the Nation

    The National General Accounting Office is the technical body for accounting regulation for the public sector in the country, which, in fulfillment of the constitutional and legal mandate, is responsible for determining the accounting policies, principles, and standards that must govern the public sector in the country.
    http://www.contaduria.gov.co/

    • Address: 26th Street No. 69 – 76, Elemento Building Tower 1 (Air) – Floors 3 and 15
    • Phone: (+57) (601) 492 64 00
    • Email: [email protected]

 

3.7. Directory of trade associations, associations, and other stakeholder groups

  1. List of the main guilds or associations related to the entity's own activity, with a link to the website of each of these and the contact information of the main stakeholders and/or social or population organizations.

 

3.8. Job offers

  1. Job offers for the positions to be filled.

 

3.9. Human Talent Information

  1. Strategic Talent Management Plan – Last update: January 30, 2026.
  2. Wellness and Incentive Plan – Last update: January 30, 2026.
  3. Administrative Staff Training Plan – Last update: January 30, 2026.
  4. Vacancy and Human Talent Provision Plan – Last update: January 30, 2026.
  5. Annual Work Plan in Occupational Health and Safety - Last update: January 30, 2026.
  6. Administrative and Faculty Evaluation Report – Last update: February 23, 2026.
  7. Appointments and Vacancies - Last update: January 30, 2026.
  8. Management Agreements 2021 Term (Download)
  9. Management Agreements 2022 Term
  10. Management Agreements 2023 Term
  11. 2024 Management Agreements – Last update: May 22, 2025.
  12. Management Agreements 2025 Term - Last update: May 14, 2026.
    NOTE: An adjustment was made to CONAG 131, in the evidence section of objective 5, due to a typographical error. Consequently, the previously published document is revoked and version 2 of CONAG 131 is issued.
    Publication date: September 25, 2025.
  13. Management Agreements 2026 Term – Last update: July 7, 2026.
  1. Management Agreements Faculty of Agricultural Sciences 2021 Term
  2. Publication of the income and supplementary tax return of public officials - Last update: February 4, 2026.
  3. Conflict of Interest Declaration - Last update: February 4, 2026.
  4. Job description manual (Download)
  5. 2025 Workplace Climate Report – Last update: February 23, 2026.
  6. Politically Exposed Persons (PEP) – Publication date: August 26, 2025.

4.1. National-level obliged entities

The University of Cundinamarca belongs to the territorial order.

4.2. Obligated subjects at the territorial level

List of available regulations. Type of regulation, Date of issuance, Short description, and Link for consultation.

Decrees, laws, and resolutions of the Ministry of National Education:


Territorial order regulations:

 

Regulations University of Cundinamarca. (Note: upon entering the “Institutional Regulatory Gazette”, you can check the publication date of the regulations by clicking the details button

Institutional Regulatory Gazette

5.1. General allocated budget

  1. General budget allocated for each fiscal year.

 

5.2. Annual historical budget execution

  1. Detailed historical information on the approved and executed annual budget of income and expenditures.

 

5.3. Financial Statements

Financial statements for the obligated entities where applicable.

6.1. Policies, guidelines, and manuals

  1. Sectoral and institutional policies and guidelines.
    • Quality Policy
    • Environmental Management Policy
    • Occupational Health and Safety Policy
    • Information Security and Privacy Policy
    • Science, Technology and Innovation Policy
    • University Social Interaction Policy
    • Dialoguing with the World Policy (Academic Mobility)
    • Inclusive Higher Education Policy
    • Digital Operating Model (Processes and Macro-processes)
    • Regional Code
  2. Manuals.
  3. Strategic, sectoral, and institutional plans.

4. Students, faculty, graduates, and the general public participated in the development of this plan, under the coordination, guidance, and monitoring of the Institutional Planning Directorate. The process is published in the space dedicated to the plan. ANTI-CORRUPTION AND CITIZEN SERVICE PLAN (ART. 73 OF LAW 1474 OF 2011):

  1. Anti-Corruption and Citizen Service Plan in accordance with Art. 73 of Law 1474 of 2011 Accountability, Procedure Rationalization, Transparency and Citizen Service Strategy, 2019 term.
  2. Anti-Corruption and Citizen Service Plan in accordance with Art. 73 of Law 1474 of 2011 – Accountability Strategy, Rationalization of Procedures, Transparency and Citizen Service for the year 2020.
  3. Anti-Corruption and Citizen Service Plan in accordance with Art. 73 of Law 1474 of 2011 – Accountability Strategy, Rationalization of Procedures, Transparency, and Citizen Service, 2020 term, version 2.
  4. Anti-Corruption and Citizen Service Plan pursuant to Article 73 of Law 1474 of 2021: Strategy for Accountability, Procedure Streamlining, Transparency, and Citizen Service2021 validity.
  5. Anti-Corruption and Citizen Service Plan in accordance with Art. 73 of Law 1474 of 2011 – Accountability Strategy, Rationalization of Procedures, Transparency, and Citizen Service, 2021 Term, Version 2.
  6. Anti-Corruption and Citizen Service Plan pursuant to Article 73 of Law 1474 of 2011 – Accountability Strategy, Rationalization of Procedures, Transparency and Citizen Service, 2021 Term, Version 3.
  7. Anti-Corruption and Citizen Service Plan in accordance with Art. 73 of Law 1474 of 2011 – Accountability Strategy, Rationalization of Procedures, Transparency, and Citizen Service, 2022 Term, Version 1.
  8. Anti-Corruption and Citizen Service Plan in accordance with Art. 73 of Law 1474 of 2011 – Accountability Strategy, Streamlining of Procedures, Transparency, and Citizen Service 2022 Term Version 2.
  9. Anti-Corruption and Citizen Service Plan in accordance with Article 73 of Law 1474 of 2011 – Accountability Strategy, Streamlining of Procedures, Transparency, and Citizen Service, 2022 Term, Version 3.
  10. Anti-Corruption and Citizen Service Plan in accordance with Art. 73 of Law 1474 of 2021: Accountability Strategy, Streamlining of Procedures, Transparency, and Citizen Service. (2023 Term).
  11. Anti-Corruption and Citizen Service Plan pursuant to Article 73 of Law 1474 of 2011. Accountability, Procedure Rationalization, Transparency, and Citizen Service Strategy. Term 2023 - Version 2.
  12. Anti-Corruption and Citizen Service Plan in accordance with Article 73 of Law 1474 of 2011 Accountability, Procedure Rationalization, Transparency and Citizen Service Strategy 2023 Term - Version 3
  13. Anti-Corruption and Citizen Service Plan in accordance with Art. 73 of Law 1474 of 2011 Accountability Strategy, Rationalization of Procedures, Transparency, and Citizen Service 2024 Term
  14. Anti-Corruption and Citizen Service Plan in accordance with Article 73 of Law 1474 of 2011 Accountability, Procedure Rationalization, Transparency, and Citizen Service Strategy 2024 Term – Version 2

PUBLIC TRANSPARENCY AND ETHICS PROGRAM (LAW 2195 OF 2022):

  1. Public Transparency and Ethics Program, version 1
  2. Public Transparency and Ethics Program, version 2
    1. 2025 Strategy, version 1
    2. 2025 Strategy, version 2
  3. Public Transparency and Ethics Program, version 3 – Publication date: January 28, 2026.

FOLLOW-UPS AND MONITORING:

  1. Monitoring of the Anti-Corruption Plan for the 2022 Term
  2. Anti-Corruption Plan Monitoring 2023 Term
    1. Monitoring Report First Four-Month Period 2023 Term
    2. Monitoring Report Second Term 2023 Validity
    3. Third-Trimester Monitoring Report, 2023 Term
  3. Monitoring Anti-Corruption Plan 2024 Term
    1. First Four-Month Monitoring Report 2024
    2. Second Four-Month Monitoring Report 2024 Term
    3. Monitoring Report Third Term Validity 2024
  4. Monitoring of the Transparency and Public Ethics Program, 2025 term.
    1. First report for the 2025 term – Publication date: January 28, 2026.
    2. Second 2025 validity report – Publication date: January 28, 2026.
  5. Monitoring of the Transparency and Public Ethics Program, 2026 term.
    1. First report for the 2026 term – Publication date: July 14, 2026.

ACCOUNTABILITY: Check the Accountability tab

  1. Accountability Strategy 2022 Term.
  2. Manual of Accountability Strategies.
  3. Accountability Strategy for the 2023 Term
    1. 2023 Management Report
  4. Accountability Strategy for the 2024 Term
    1. 2024 Management Report
    2. 2024 Final Management Report
  5. Accountability Strategy 2025 Term
    1. Management Report on the 2025 Institutional Development Plan – Publication date: March 16, 2026.
  6. Accountability Strategy, 2026 term. (See Transparency and Public Ethics Program) – Publication date: January 28, 2026.

OTHER PLANS:

  1. Austerity and Environmental Management Plan.
  2. Content of any decision and/or policy that has been adopted and affects the public, along with its grounds and any authorized interpretation thereof.

Guide for the Design and Redesign of the Organizational Structure.

7.1. Management, evaluation, and audit reports

  1. Report submitted to Congress/Assembly/Council.
  2. Fiscal account surrender report to the Office of the Comptroller General of the Republic or to territorial control bodies, as applicable.
  • 2024 Validity:

2024 - Annual Account 202413 – Internal Audit Offices SIA – Publication date: August 6, 2025.

  • 2023 Term:

2023 - Annual Account 202313 - Internal Comptroller's Office SIA

  • 2022 Term:

2022 - Annual Account 202213 – SIA comptrollerships

  • 2021 Term:

2021- Annual account 202113 – SIA comptrollerships

  • 2020 Term:

2020 - Annual account 202013 – SIA comptrollerships

  • 2019 Term:

2019 – Annual account 201913 – Sia comptrollerships
2019 – Account 202003 – Sia Comptroller's Office

  • 2018 Term:

2018 – Annual report 201813 – Sia comptrollerships
2018 – Account 201903 – Sia contraloría

3. Accountability report to citizens, including the response to requests made by citizens, before and during the accountability exercise.

4. Reports to inspection, surveillance and control agencies

7.2. Internal control reports

  1. Detailed report on the state of internal control in accordance with Article 9 of Law 1474 of 2011.

 

7.3. Improvement Plans

  1. Active Improvement Plans required by internal or external control bodies. In accordance with the findings made by the respective control organization
  2. Link to the website of the regulatory body where the reports it has prepared on the entity can be found. The links are in the “Related Links” module.

7.4. Other reports and/or database or information system queries

 

7.5. Regulatory bodies that oversee the entity and supervisory mechanisms

  1. Ministry of National Education (Control typeTo advance inspection and surveillance actions to guarantee the proper provision of the educational service.
  2. Comptroller's Office of Cundinamarca (Control typeFiscal.
  3. Office of the Attorney General of the Nation (Control typeDisciplinary.
  4. Attorney General's Office (Control typeJudicial.
  5. General Accounting Office of the Nation (Control type: Accountant).
  6. Internal Control Directorate (Control type: Internal).
  7. Office of Internal Disciplinary Oversight (Control typeDisciplinary.

 

7.6. Information for vulnerable populations

  1. Rules, policies, programs and projects aimed at vulnerable populations in accordance with its mission and applicable regulations:

 

7.7. Legal Defense

Report on the lawsuits against the entity.

 

7.8. Splice Report

2024 Splicing Report

7.9 Audit reports

8. Monitoring of the Anti-Corruption and Citizen Services Plan

8.1 Monitoring of the Procedure Streamlining Plan (in SUIT)

8.1. Publication of contractual information

  1. Information on your contract management using public funds in SECOP.
    • Note: To consult the contracting processes managed by the entity, type “University of Cundinamarca” in the corresponding search engine.

 

8.2. Publication of contract execution

  1. Approvals, authorizations, requirements or reports from the supervisor or the auditor, proving the execution of the contracts.

 

8.3. Publication of procedures, guidelines and policies on acquisition and purchasing

  1. Procurement manual, which contains the procedures, guidelines and policies regarding acquisition and purchasing.

 

8.4. Annual Procurement Plan

  1. Annual Procurement Plan (APP).
  2. Link that directs to the PAA published in SECOP. - Last update: July 17, 2026.

9.1. Procedures and services

Log in to SUIT

Procedures carried out before them, indicating:

Pecuniary rights

 

University of Cundinamarca Procedures*:

  1. Undergraduate and postgraduate degrees: To obtain academic recognition awarded to students who complete an undergraduate or postgraduate program, having acquired specific knowledge at a higher education institution. View procedure 
  2. ID card issuance: Obtain the document that accredits the student as a member of the institution, whether active or graduated, and that empowers him to exercise rights and duties within the higher education establishment. View procedure
  3. Course registration: Perform the process of adding and cancelling subjects that must be taken during an academic semester, according to the curriculum of the career to which an active student is attached at the higher education institution. View procedure
  4. Refund and/or compensation of overpayments and payments not due for non-tax items: Obtain a refund and/or compensation for overpayments or undue payments, if you have paid larger sums for non-tax obligations or have made payments without a legal cause to enforce compliance. View procedure
  5. Cancellation of academic enrollment: Voluntary and definitive cancellation of academic enrollment in a higher education institution. View procedure
  6. Semester postponement: Voluntary withdrawal by the student due to force majeure, which generates a reservation of a place and allows the student to resume studies in the same academic program later. View procedure
  7. Student registration renewal: Renew the active student status of an academic program. View procedure
  8. Re-entry into an academic program: To regain active student status when a semester has been cancelled, a disciplinary sanction has been served, or enrollment has not been voluntarily renewed. View procedure
  9. Undergraduate student transfer: Changing from one academic program to another related program in the same institution or to another higher education institution, both nationally and internationally. View procedure
  10. Applications for postgraduate programs: Apply as an applicant for admission to academic programs such as specializations, master's degrees, doctorates and post-doctorates. View procedure
  11. Registration fees for applicants admitted to undergraduate programs: To acquire the status of an active student in an academic program. View procedure
  12. Registration for applicants to undergraduate programs: Apply as an applicant to enter undergraduate programs, which will train you as a professional capable of carrying out activities in accordance with your life purpose, and who in the future will contribute to regional and social development. View procedure
  13. Inter-semester courses: Enroll in courses that are developed outside the normal academic period with a special schedule, which allow the student to catch up or cover the academic program more quickly. View procedure
  14. Academic program content: Obtain proof of the curriculum or academic program completed at a higher education institution. View procedure
  15. Registrations of applicants admitted to postgraduate programs: To acquire the status of an active student in an academic program such as specialization, master's, doctorate and post-doctorate. View procedure
  16. Academic mobility: Temporary, two-way movement of members of one academic community to another, with a specific purpose of teaching, research, academic, administrative or extension, under agreements established by the institution. View procedure
  17. Tuition installment plan: Establish a mechanism for paying tuition fees in installments for the academic period to be taken. View procedure
  18. Grade certificate
  19. Certificates and proof of studies

*In compliance with paragraph 2 of article 6 of decree 103 of January 20, 2015, “Which partially regulates Law 1712 of 2014 “Law of transparency and the right of access to public information”.

10.1. Minimum information According to numeral 10.1 of Annex 1 of Resolution 3564 of 2015 of MINTIC, when the minimum information required to be published as referred to in articles 9, 10 and 11 of Law 1712 of 2014 is found in another section of the website or in an information system, the obligated subjects must identify the information that is held in these and enable the links to allow access to it. 10.2. Information Asset Registry – Date of update: June 12, 2026. 10.3. Index of Classified and Restricted Information  – Date of update: June 12, 2026. 10.4. Information Publication Scheme – Date of update: June 12, 2026.

10.5. Document Management Program.

10.6. Document Retention Schedules 10.7. Publication Record

  1. Register of publications containing the documents published in accordance with Law 1712 of 2014.

10.8. Reproduction costs

  1. Costs of reproducing public information.
  2. Administrative act or equivalent document that individually justifies the unit cost of the different types of format through which the information can be reproduced.

10.9. Mechanisms for submitting complaints and claims in relation to omissions or actions of the obligated subject

  1. Information on the mechanisms for submitting complaints and claims in relation to omissions or actions of the obligated subject, and how an individual can report an irregularity to the entities that exercise control over it.

10.10. Report on Petitions, Complaints, Claims, Reports and Requests for Access to Information

  1. Report of all petitions, complaints, claims, reports and requests for access to information received and response times, along with a summary analysis of this same topic. (Lower section “Management Reports”).

11.1. Monitoring methods for checking the status of public information requests

  1. When receiving requests for public information, obligated entities must inform the requester of the means by which the request can be tracked using the assigned tracking number or code. If you are a student, administrative staff member, or professor, access the system through the institutional platform, under the "Citizen Information and Service System" option. Otherwise, log in here. Upon entering the application, select the option “Consultar PQRSyF”.

Note: When registering for the first time on the SAIC platform, it is mandatory to enter the following information: Names, surnames, type of document, document number, landline phone number, mobile phone number, email address, country, department, and municipality.

  1. Tutorial for public information requests for children and adolescents.
  2. For requests for public information with confidential identity, please indicate this within your request so that the process can be handled confidentially internally.
  3. Within the petitions, complaints and claims form you will find in the upper right part a folder where the resolution of the costs of reproducing public information is located.

11.2. Form for receiving requests for public information.

If you are a student, administrative staff member, or professor, log in through the institutional platform, under the "Citizen Information and Services System" option. Otherwise, log in here.

12.1. Alternative format for ethnic and cultural groups

The following form must be completed by the user and submitted to the citizen service offices or via email [email protected], in order to identify the type of population that makes requests to the University of Cundinamarca, as well as to express any dissatisfaction towards the institution, which will be processed through the Citizen Attention and Information System (SAIC).

Alternative formats for responding to requests from the authorities of the country's ethnic and cultural groups can be found at:


12.2. Accessibility in electronic media for the population with disabilities.

Implementation of NTC 5854

13.1. Compliance with the principles and obligations of the general regime for the protection of personal data

 

  1. The University of Cundinamarca registered its databases on the National Database Registry platform -RNBD, before the Superintendency of Industry and Commerce - SIC, in accordance with the provisions of Law 1581 of 2012, in its Chapter III. From the National Database Registry, and Decree 1074 of 2015 in its Chapter 26. NATIONAL DATABASE REGISTRY:

 

  1. The guidelines for the protection of personal data are documented in the Resolution 091 of 2023 “WHICH ESTABLISHES THE GUIDELINES FOR THE PROTECTION OF PERSONAL DATA OF THE SUBJECTS OF THE UNIVERSITY OF DECUNDINAMARCA” Published on the website, it contains the identification and contact details of the data controller, the area or person in charge of handling complaints and inquiries, and the procedure for data subjects to exercise their right to know, update, rectify and delete information and revoke authorization, in accordance with the Law 1581 of 2012 “Whereby general provisions are issued for the protection of personal data.” and the Single Regulatory Decree 1074 of 2015 “Through which the Single Regulatory Decree of the Commerce, Industry and Tourism Sector is issued”, in his ARTICLE 2.2.25.3.1. Information Processing Policies.The Guidelines can be viewed by logging in here.
  2. In the event that personal data is collected through the website, individuals will be informed of the purposes for which this data is collected. This information can be verified in the STRATEGIC MACROPROCESS - INTEGRATED SYSTEMS MANAGEMENT PROCESS, INFORMATION SECURITY, in the procedure ESG-SSI-P03 – COLLECTION AND STORAGE OF PERSONAL DATA, and in the Guide ESG-SSI-G007 GUIDE PURPOSES FOR THE PROCESSING OF PERSONAL DATA OF THE SUBJECTS OF THE UNIVERSITY OF CUNDINAMARCA. In the specific case of the use of tools such as forms, the purpose for which the data is collected is expressly communicated to the individuals involved, through the format ESG-SSI-F027 – PRIVACY NOTICE, located at the beginning of each form. The format can be found in the STRATEGIC MACROPROCESS – INTEGRATED SYSTEMS MANAGEMENT PROCESS – INFORMATION SECURITY, in the procedure ESG-SSI-P03 – COLLECTION AND STORAGE OF PERSONAL DATA within the Digital Operating Model, which can be consulted by clicking here
  3. The entity requests prior, express and informed authorization when it collects personal data through the website, in cases not covered by the exception to the authorization request in Article 10 of the Law 1581 of 2012 “Whereby general provisions are issued for the protection of personal data.”, This information can be verified in the STRATEGIC MACROPROCESS – INTEGRATED SYSTEMS MANAGEMENT PROCESS – INFORMATION SECURITY, in the procedure ESG-SSI-P03 – COLLECTION AND STORAGE OF PERSONAL DATA within the Digital Operation Model, which can be consulted by clicking here.
  4. The website is protected with a security protocol, such as the hypertext transfer protocol “https”, which provides a level of security to the information handled through the website, which can be consulted by logging in here.

14.1. Document Management Program 14.2. Institutional Archives Plan – PINAR – Last update: February 2, 2026. 14.3. Integrated Conservation System – SIC – Publication date: May 13, 2026.

15.1. Information Technology Plan (ITP) - Last update: February 2, 2026. 15.2. Information security and privacy risk treatment plan - Last update: January 29, 2026. 15.3. Information Security and Privacy Plan  - Last update: January 30, 2026. 15.4. Technology Services Maintenance Plan – Last update: February 19, 2026.

 

 

Transparency Law

Transparency Law

Transparency Law

Transparency Law

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Company committed to Biosecurity
Carbon Footprint
Social responsibility certificate
Icontec - IQNET
Sustainability Seal
icontec ISO 37001
EFR
Non-discrimination seal
Icontec ISO 9001
Government of Colombia
Brand
Brand
Office of the Attorney General of the Nation
Icfes