Complaint
Manifestación verbal o escrita de insatisfacción hecha por el usuario con respecto a la conducta o actuar de un funcionario, servidor y/o particular a quien se les ha atribuido o adjudicado la prestación de un servicio en la Universidad.
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Individual Counseling
This is a support service comprised of knowledge managers, opportunity managers, and an interdisciplinary team ready to guide and advise students in academic processes through educational experiences aimed at facilitating their introduction to and adaptation to university life, the development of study habits, and more.
Group Consulting
For UCundinamarca, it is important to support knowledge managers in implementing strategies that strengthen student persistence with a focus on academic and personal support for opportunity managers. This includes disseminating and reinforcing student regulations, identifying learning styles, and providing support on issues such as absenteeism and underperformance.
Identification and monitoring of early warnings
This comprehensive strategy focuses on identifying academic, emotional, and psychosocial risk factors that can negatively impact the achievement of expected learning outcomes. Recognizing these early warning signs allows for timely intervention in cases of absence or difficulties in the opportunity manager's training process. Furthermore, monitoring and support […]
Experiences with study techniques and time management
Experiences with study techniques and time management: Strategies aimed at strengthening soft skills to achieve better results in the training and learning process of opportunity managers, with the purpose of contributing to improved academic performance and optimized time use, through techniques such as […]
Management of socioeconomic support and external agreements
Socioeconomic support: These are strategies defined by Student Welfare that aim to mitigate the needs of the student community that could jeopardize their continued enrollment at the institution. These strategies include: Socioeconomic Programs and Tuition Exemptions. External Agreements: These are programs from the Regional and National Governments, the Department of Social Prosperity, and […]
Call for Proposals Project Bank 2026-2
Publication date: September 4, 2026.
Due diligence
A process to assess in greater detail the nature and extent of bribery risk and to help the organization make decisions regarding specific operations, projects, activities, business partners, and personnel.
Complaint
A complaint is a statement made by a person to report facts that are believed to constitute a crime.
Disciplinary offense
Being involved in any of the conduct or behaviors foreseen in the Single Disciplinary Code, which entails the breach of duties, exceeding the limits in the exercise of rights and functions, prohibitions and violation of the regime of disqualifications, incompatibilities, impediments and conflict of interest, without being covered by any of the grounds for exclusion of liability, […]
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