Illustration of email and Teams debugging

Email and Teams cleanup

Publication date: September 22, 2026

Given that the Microsoft 365 storage provisioning model changed on August 1, 2025, a debugging process has been initiated to optimize the use of storage resources.

COMMUNICATION 007 “EMAIL AND TEAMS CLEANUP”

Illustration of a person checking emails on a tablet

Systems Department

2026-09-22

Guidelines for using M365 education email during storage contingency

Due to the storage contingency presented, the General Secretariat together with the Directorate of Systems and Technology are sharing the guidelines for the use of M365 education email with the aim of freeing up and controlling consumption, ensuring that the email is used only for institutional purposes.

OneDrive storage contingency warning icon

Systems Department

2026-09-22

Microsoft 365 storage service contingency

As of August 1, 2025, the storage provisioning model under Microsoft 365 licensing was changed: "All storage available to the institution will be grouped and limited, calculated based on the number of active licenses and shared among all services: Exchange Online, SharePoint and OneDrive.".

Email and Teams cleanup