Technology services

Technology to transform and connect

TECHNOLOGICAL SERVICES

We are the Technological Services Area of the University of Cundinamarca, a team committed to strengthening connectivity, technical support and the digital infrastructure that drives the development of our academic community.

We handle network management, on-site technical support, and continuous maintenance of technological systems, guaranteeing stable, secure digital environments in harmony with the Transmodern Digital Educational Model – MEDIT.

We connect the present with the future of education.

Server Administration

The technological infrastructure that supports the digital services of the University of Cundinamarca is managed, carrying out the creation, configuration and maintenance of virtualized servers, guaranteeing their availability, security and optimal performance.

Backups and system integrity are continuously monitored to ensure operational continuity and information protection.

SERVER RESOURCE MONITORING

During the period between July and October, the cluster has maintained stable behavior in the use of its main resources: RAM, CPU and storage (ALMAC).

RAM: usage is consistently close to 66%, indicating good utilization without reaching critical levels. Power consumption remains stable, reflecting a controlled environment without excessive demand spikes.
CPU: shows a more notable variation, with an initial decline in July and a gradual upward trend until September, reaching its peak around 29%. This suggests a progressive increase in workloads, although still within safe margins.
Storage: remains stable, with an average usage of 22%, demonstrating adequate space management and capacity for growth for future operations.

Overall, the indicators show a healthy cluster with well-distributed resources, ensuring the stability and continuity of virtualized services. The consistent RAM usage and low storage utilization provide ample room to scale applications or deploy new services without risk of saturation.

At the University of Cundinamarca, we perform backups of all virtual servers hosted on our technological infrastructure. This process ensures that information and services remain protected against possible failures or incidents.

Each server is classified according to its level of criticality, which determines the backup frequency: it can be daily, weekly or monthly, depending on the importance and use of each system. Once this configuration is defined, the machine is incorporated into one of the automatic backup jobs managed with the Veeam Backup tool.

These jobs are run on a scheduled schedule to avoid overloading the system, and the copies are stored in a secure physical and network environment, with a total capacity of 25 TB dedicated exclusively to backups.

Thanks to this process, we ensure the availability and recovery of information in the event of any eventuality, contributing to the operational continuity of institutional services.

This group includes services or servers whose failure would have a minimal impact. Their interruption would not affect the university's overall operations or core functions.

Job	Frequency	Servers	Retention	Criticality
Job 1 Monthly	It takes place on the first Saturday of each month.	AirWave Aruba arcgis datastore-server WS 2019 (UAA) ArcGIS WS2019 (UAA) Lynx BI – Debian 10 (SI)	3 months	Low
Job 2 Monthly	It takes place on the first Saturday of each month.	autodesk_server12r2x64 (UAA) self-assessment_cen8 Debian Communities Moodle-DB	3 months	Low
Job 3 Monthly	It takes place on the first Saturday of each month.	TR Access Control access_control_w10 (UAA) DNS-WSUS-AD Fal. Nursing – Centos 8.2	3 months	Low
Job 4 Monthly	It takes place on the first Saturday of each month.	Fal. Cien. Agro. Centos-8.2 FreeRadius_cen8 gazette_centosx64 Moodle Repository	3 months	Low
Job 5 Monthly	It takes place on the second Saturday of each month.	httpd_win2003x32 (YES) Bib WS 2019 (UAA) Admission Integrateddoc_centos7 CentOS 6 Intranet	3 months	Low
Job 6 Monthly	It takes place on the second Saturday of each month.	Kaspersky_server2019 labsag_win7x32 (UAA) mapple_win2012x64 (UAA) Ubuntu Solutions Table. S. 20.04	3 months	Low
Job 7 Monthly	It takes place on the second Saturday of each month.	Integrateddoc-AppServer Integrated Doc-DB Server newhotel-WS 2019 (UAA) Observatory (INV)	3 months	Low
Job 8 Monthly	It takes place on the fourth Saturday of each month.	Data analysis Virtual Campus Docker production portal_centosx64	3 months	Low
Job 9 Monthly	It takes place on the second Saturday of each month.	Proprietary Applications Platform (YES) PostgreSQL production platform (SI) backup_win10x64 EFAD Room Bib WS 2019	3 months	Low
Job 10 Monthly	It takes place on the third Saturday of each month.	sftp_centosx64 (YES) sftpdocumental_centos6x64 Simventure_W.S.2019 (UAA) soracle_win2008x64 (UAA)	3 months	Low
Job 11 Monthly	It takes place on the third Saturday of each month.	Big Data WS2019 (SI) WMS DLX License (UAA) tomcat_centosx64 (YES) Virtual Samart Zone – Ruckus	3 months	Low
Job 12 Monthly	It takes place on the third Saturday of each month.	cvs_centosx64 (YES) development_ol6x64 (YES) OL6x64 funds (YES) Moodle-web	3 months	Low
Job 13 Monthly	It takes place on the third Saturday of each month.	MAXQDA Analytics Pro (UAA) ojs _debian WS Planning. PostgresSQL Production (YES)	3 months	Low
Job 14 Monthly	It takes place on the third Saturday of each month.	DRP migration app ArcGIS Portal WS 2019 (UAA) FLEXIM WS 2019(UAA) GAMS/MIRO WS 2019 (UAA) TO)	3 months	Low
Job 15 Monthly	It takes place on the fourth Saturday of each month.	CMA-Server01 (SI) CMA-Server02 (SI) DELL Ubuntu DEV-OPS Oracle Linux 8.6 (SI)	3 months	Low
Job 16 Monthly	It takes place on the fourth Saturday of each month.	Docker testing Giimmyc.IA Oracle 7.9 Migration (YES) Empres360pro	3 months	Low
Job 17 Monthly	It takes place on the fourth Saturday of each month.	Academusoft Platform (YES) Gestasoft Platform (SI) HTTP platform (YES) Server-NFS Platform (SI)	3 months	Low
Job 18 Monthly	It takes place on the first Saturday of each month.	Academusoft testing platform (YES) Gestasoft testing platform (YES) HTTP testing platform (YES) postgres_centos6x64 tests (YES)	3 months	Low
Job 19 Monthly	It takes place on the second Saturday of each month.	APP Engineering Project SPSS WS 2019 (UAA) SST Web Application tomcat_centosx64 Test platform (YES)	3 months	Low
Job 20 Monthly	It takes place on the fourth Saturday of each month.	gpecu_win7x32 (UAA) TableOnClick (YES) PostgresSQL Tests (YES) WS 2019 Cloud security microsoft	3 months	Low
Job 21 Monthly	It takes place on the first Saturday of each month.	DataWareHouse AWS-UDEC Ubuntu 22.04 Academic Success System (Adviser) SAAI SPEI Tests SAAI SPEI	3 months	Low
Job 22 Monthly	It takes place on the second Saturday of each month.	Kaspersky scan engine Kubernetes Production Kubernetes Testing Passbolt	3 months	Low
Job 23 Monthly	It takes place on the fourth Saturday of each month.	Ucundinamarca Solutions Desk dinsaruaegrd Robotics Virtual Campus Tests	3 months	Low
Job 24 Monthly	It takes place on the third Saturday of each month.	APPJ JURIDICA (SI) APPJ JURIDICA (YES) Academusoft Platform Tests (YES) Gestasoft Platform Testing (YES) HTTP Platform Testing (YES)	3 months	Low
Job 25 Monthly	It takes place on the first Saturday of each month.	Shared files graduate surveys enterprise architecture n8nintegradoc	3 months	Low

It includes essential services for specific groups or areas. Its disruption does not compromise the institutional mission, but it may impact support processes or specific users.

Job	Frequency	Servers	Retention	Criticality
Job 3 Weekly	Every Sunday of the month	development_ol6x64 (YES) OL6x64 funds (YES) Passbolt	1 month	Average
Job 4 Weekly	Every Sunday of the month	ojs_debian WS Planning. SAAI Tests SPEI SAAI SPEI	1 month	Average
Job 5 Weekly	Every Sunday of the month	Academusoft testing platform (YES) Gestasoft testing platform (YES) HTTP testing platform (YES) tomcat_centosx64 Test platform (SI)	1 month	Average
Job 6 Weekly	Every Sunday of the month	cvs_centosx64	1 month	Average
ODAPRUEBAS	Every Sunday of the month	Test database	1 month	Average
ODADESA	Every Sunday of the month	Development database	1 month	Average

These are essential services for the university's operation. Any disruption could directly affect its mission.

Job	Frequency	Servers	Retention	Criticality
Job 1 Diary	It is done every day.	Integrateddoc_centos7 Integrateddoc-AppServer Integrated Doc-DB Server	7 days	High
Job 2 Diary	It is done every day.	PostgreSQL production platform (SI) portal_centosx64 sftp_centosx64 (YES)	7 days	High
Job 3 Diary	It is done every day.	Proprietary Applications Platform (YES) sftpdocumental_centos6x64 tomcat_centosx64 (YES)	7 days	High
Job 4 Diary	It is done every day.	Academusoft Platform (YES) Gestasoft Platform (SI) HTTP platform (YES) Server-NFS Platform (SI)	7 days	High
BDPRO	It is done every day.	Productive database	7 days	High

Video tutorials

Team

Jennifer Castillo Fernández

Leader of the Technological Services Area

Lady Carolina Sánchez Barrera

Computer Equipment Maintenance Leader

Yeison Fabian Huertas Caldas

Network Administrator Leader

Kevin Farid Cubillos Castiblanco

Server Administrator

Brandom Armando Guerrero Caicedo

Computer Equipment Maintenance Manager

Jefrey Jessid Florez Cobas

Computer Equipment Maintenance Manager

Joan Jose Lucena Lucena

Computer Equipment Maintenance Manager

Ingrid Sánchez Reyes

ABS Manager

Andres Camilo Cruz Baquero

Network Administration Manager

Where should I contact if I have problems with my institutional email?

You should contact [email protected] or visit the Technological Services office at the nearest campus, branch, or extension.

What should I do if I lose my phone number that is linked to my institutional email?

You must send an email to [email protected] requesting the update of your phone number and including your full name, document number, old phone number and current phone number.

Contact us

Business hours
Monday – Friday
8:00 AM – 12:00 PM / 2:00 PM – 6:00 PM

Mail
[email protected] [email protected] [email protected]

Phone
PBX: 8281483 Extension: XXX

Technology services