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Regarding remote audits, the auditee is advised to:
| • | Manage the agenda to ensure the viability and timeliness of the audit exercise. |
| • | Having the technological tools necessary to demonstrate management. |
| • | Perform technical tests in advance to guarantee access to technological platforms and online connection. |
| • | Take into account possible unforeseen events in order to manage problems and react to them promptly. |
| • | Ask for the floor and respect it the interventions of all those involved. |
| • | Remain silent with the audio muted, when no intervention is taking place. |
| • | Avoid distractions in order to adequately answer a sudden question. |
| • | Having access to all the information that may be required, in order to share it online in a timely manner with the auditor. |
How to handle an audit?
Tips for the auditee:
| 1 | Review the documentation beforehand. associated with the activities of the process to be audited. |
| 2 | Maintaining assertive communication, clear and based on management evidence. |
| 3 | Maintain a friendly attitude, professional and respectful to the entire evaluation team. |
| 4 | Have peace of mind and provide objective answers to the questions asked by the auditor. |
| 5 | Take a proactive stance focused on change and continuous institutional improvement. |
| 6 | Facilitate the delivery of evidence required by the auditor according to the given times and specifications. |
| 7 | Ask relevant questions respectfully to clarify any doubts about the findings. |
| 8 | Respect the proper channels established by the Lead Auditor of the commission. |
Do you know what types of audits we have?
Scheduled internal audits
These are the audits defined in the University of Cundinamarca's Annual Internal Audit Plan for the current year. These audits may include:
IntegralsIn other words, all kinds of external and internal requirements are evaluated independently; these audits are carried out by the audit team of the Internal Control Directorate. |
of Management SystemsRegarding the evaluation of requirements related to Quality, Environmental and Occupational Health and Safety Management Systems; these audits are carried out through the hiring of an external firm that meets the technical specifications for said audit exercise. |
External audits:They are related to audits carried out by external entities, such as the annual audits carried out by the Comptroller's Office of Cundinamarca and the ICONTEC Certification Entity. |
Special AuditsThese audits are conducted at the request of Senior Management and can cover any auditable process, criterion, or unit. These audits are also performed by the Internal Control Department's audit team. |
Do you know what kinds of controversies we have?
According to procedure SCIP04 “Internal Audit”, it should be taken into account that:
Regarding the filing of disputes
The auditee must submit it to the Internal Control Directorate via email ([email protected]), the arguments with the evidence that supports them.
Regarding the established timeframes for filing disputes
The auditee will have five (5) business days The following steps are taken upon receipt of the preliminary audit report. Should additional time be required, the auditee must request it (See SCIP04). If no objection is raised within the established timeframe, the findings will be considered approved.
Do you know what types of findings we have?
A Nonconformity
This applies to defining non-compliance with a requirement. For this type of finding, an improvement plan is established as the treatment through the Internal Control application. “Corrective Actions for Improvement”.
An Observation
This applies when there is a potential risk of materializing. The treatment established for this type of finding is as follows: risk and opportunity management through the QMS or the issuance of a Preventive Function by the Internal Control Directorate.
An Opportunity for Improvement
It applies when it is possible to strengthen a process through the implementation of improvement actions. For this type of finding, it is established as treatment an improvement plan through the Internal Control application “Corrective and Improvement Actions”.
