Type of findings

Do you know what types of findings we have?

A Nonconformity

This applies to defining non-compliance with a requirement. For this type of finding, an improvement plan is established as the treatment through the Internal Control application. “Corrective Actions for Improvement”.

An Observation

This applies when there is a potential risk of materializing. The treatment established for this type of finding is as follows: risk and opportunity management through the QMS or the issuance of a Preventive Function by the Internal Control Directorate.

An Opportunity for Improvement

It applies when it is possible to strengthen a process through the implementation of improvement actions. For this type of finding, it is established as treatment an improvement plan through the Internal Control application “Corrective and Improvement Actions”.