“Following the visit by the certifying body, the external audit process for the 2024 period was completed, with the University of Cundinamarca receiving a high rating.”.
At the conclusion of the audit and review, we achieved an outstanding result, highlighting senior management’s commitment to maintaining and implementing the quality management system, as well as the system’s evolution over the past three years, during which it has successfully adapted to and exceeded the needs and expectations of our stakeholders.
Also worth noting is the integration of the Quality Management System into the various processes, teamwork—where continuous improvement was evident, supported by the use of information technology—as well as the implementation of the latest version of the risk management methodology from the Administrative Department of the Civil Service, which enables a preventive approach to the operation of our processes. Through this, the University of Cundinamarca has demonstrated that we are committed to the continuous improvement of the institution’s performance and the maturity of our quality management system, which enables us to achieve increasingly better results and resolve nonconformities.
As the 2024 period progresses, the results achieved have enabled the University of Cundinamarca to strengthen and maintain its certification under the Colombian technical standard ISO 9001:2015, which positions the institution among internationally recognized organizations, with this standard in place; it also serves as a vote of confidence from the certifying body, confirming that the University of Cundinamarca is committed to offering ever-improving products and services to the university community.
The challenges for 2025 include consolidating performance evaluation through indicators and continuing to integrate the Environmental Management System, Occupational Health and Safety System, Information Security System, and Anti-Bribery Management System.
"As well as aligning these management models with the self-assessment and accreditation model and implementing a digital tool for process modeling and management in the Business Process Management Suite (BPMS).".